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Quality

LES - Lifting Equipment Store® hold a firm promise when it comes to quality- "The Best or Nothing"

Our aim is to provide top-quality industry-leading products complimented by 5* customer service (see our latest reviews on Trustpilot here) backed by the superstar team of passionate and driven industry professionals that make up the one and only #TeamLES. 

LES® proudly conform to ISO 9001:2015 quality assurance standard and maintains strict quality procedures to bring customers the very best experience.

Detailed traceability through compliant documentation with every rated lifting item ensures maximum trust for everyone.

Extensive vendor audits and a strict Approved Vendor Register ensure we only ever bring you the best in class.

Documented quality manuals and procedures (audited annually internally and externally) can be viewed upon request along with various other policy documents such as:

  • Health & Safety Policies
  • Terms & Conditions of Sale (Includes Returns Policy)
  • Privacy Policy
  • Cookie Policy
  • Certificates (Associations, Awards, Equipment etc.)
  • Training Certificates (Engineers, Office Staff etc.)

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